Be the best we can be



Parent / Student Support

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Support for Parents/Carers

We would like you help and support in advertising/signposting your parents/carers to promote and encourage the use of the Parent-Line Service. This can be used to gain confidential, health advice for their child on 07480 635 496, Monday-Friday 8am-5pm.

For more information, please contact

Barnardos refugee family helpline

Please see the attached information on the new Barnardos helpline.

If you have any questions or want more information, please contact

Ellen Benn

Internet Safety

The UK Safer Internet Centre has developed a new advice page [link] for parents and carers.

Confidential Health for Teens Health Advice and Support

We would like your help and support in advertising and promoting in School, a confidential Health for Teens Health Advice and Support Text Messaging Service to School Nursing on 07520 615730, Monday-Friday 8am-5pm. We do have laminated posters that were delivered out to schools at the start of the academic term, if you would like anymore, please do let us know.

For more information, please contact

Health for Kids and Health for Teens website

The Health for Kids and Health for Teens website is a really useful for health information: • Kids website (age 4yrs - 11yrs) • Teens website (age 11yrs - 19yrs) The School Nursing Team can be contacted Monday to Friday 8:30am-5pm on 0121 726 6754.

For more information, please contact


Whether you need help with food, energy, financial advice or wellbeing, the Here2Help pages have some useful information and contact details for you. Please click on th link below



Kooth, the free online counselling and support provider for children and young people age 11-25 across the borough, is putting on some additional awareness raising sessions for parents and professionals.

The Kooth information hub [link] has more information including their latest Back to school activities [link].

For more information, please contact
Donna Woodward

Ask for ANI' (Action Needed Immediately)

We have been asked to share this briefing paper on the 'Ask for ANI' (Action Needed Immediately) codeword scheme developed by the Home Office as a discreet way for victims of domestic abuse to seek help. CLICK HERE

Restoration of services at University Hospitals Birmingham NHS Foundation Trust (UHB)

We have been asked to share a briefing about the restoration of local NHS services with all of you in schools; asking that you pass on the information to parents and carers when you have the opportunity.

Please select this link to download the briefing from University Hospitals Birmingham NHS Foundation Trust and NHS Birmingham and Solihull Clinical Commissioning Group.

Young person’s advocacy from Solihull Action through Advocacy

Solihull Action through Advocacy provides advocacy support for young people, in Solihull, who have a learning disability and/or autism. During this difficult time, the organisation is still able to provide support and is dedicated to ensuring that young people are heard and supported.

The team can support young people in many areas of their lives including transitions (in education, health and care) and in accessing the support they are entitled to. Advocates will listen to the young person, help them get the information they need, support them in decision-making, ensure they are heard and speak on their behalf if they want them to. They will not make decisions for any young person or tell them what they should do.

Many young people with learning difficulties and autism are finding the current situation very difficult and we are still here to help.

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Tackle Child Abuse

An England wide campaign to help you recognise the signs of child abuse and neglect. Supporting you to report your concerns.


Support for parents of English as an additional language (EAL) learners

Solihull Council has published guidance and supporting materials for EAL learners.

Here to Help

The Skills Toolkit

Free digital and numeracy courses to build your skills -

Food Banks

Bereavement support for children and young people in Solihull Schools

Currently there is a multi-agency group working on how we support children and young people and their families with bereavement. Below is information for schools and settings from Marie Curie regarding additional support that is currently available from Birmingham and Solihull Bereavement Service. Please share this widely.

The NHS in Birmingham and Solihull is offering confidential bereavement support to help children, young people and families who may be grieving the death of a friend or loved one.

At the moment, many people are cut off from their usual support networks; so if you know of a child or someone who needs support, please encourage them to get the help they need. Our local bereavement experts are available to offer support due to all types of loss and to people of all ages.

Please call 0121 687 8010 for support.

  • MondayWednesday and Friday from 9.00am to 5.00pm
  • Tuesday and Thursday from 9.00am to 8.00pm
  • Saturday and Sunday from 12.00pm to 5.00pm

Assistance can also be accessed through

For more information, please contact

Lesley Atter

Update on parenting support for families

Please find an update [link] from the Solihull parenting team on support for families in Solihull.